Location: Cardiff Business Park Llanishen - Cardiff Pay Rate:

• £18.87 per hour via Umbrella
• £14.54 per hour via Hays PAYE

Work ScheduleMon - Fri 09:00 -17:30 Contract Length: 5 months Weare seeking a flexible, motivated, and enthusiastic individual to join ourexpanding mobile support team. You will play a key role in delivering ITsupport solutions to a number of high-profile clients across the region. Key Responsibilities:

• Provide on-site IT support across various client locations within the designated region
• Work independently and as part of a collaborative team environment
• Deliver hardware break-fix services (training provided if necessary)
• Maintain and update service tickets accurately and promptly
• Participate in an on-call rota when required

Essential Requirements:

• Full UK driving license and access to a reliable vehicle
• Strong working knowledge of Microsoft technologies including:
• Windows 7, 10, and 11
• Microsoft 365 suite
• Excellent customer-facing and communication skills
• Ability and willingness to obtain Government and individual customer security clearances
• Previous experience in hardware break-fix support
• Certifications or accreditations relevant to IT support (eg, HP or similar)

With highly developedinterpersonal skills, you'll have the ability to engage with customers andensure that you provide a consistently positive customer experience. Inaddition, you'll have the ability to work effectively as part of a team andwill be an enthusiastic and supportive colleague in an often-pressurisedenvironment.If you're looking forthe opportunity to build your career with an industry leader, then please applyand take the career to the next level.Please Click"Apply now" with a copy of your most recent CV or give us a Call to have a confidential chat with one of our recruiters.

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