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Today - Partly cloudy throughout the day.

Now 26° (feels like 26°), Max 27°, Min 15°

54% humidity

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Tomorrow

Partially cloudy

30°, 16°

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Thu 16th

Partially cloudy

30°, 14°

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Fri 17th

Partially cloudy

28°, 15°

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Sat 18th

Clear

28°, 14°

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Sun 19th

Partially cloudy

27°, 13°

DWP

75026 Annual

Cardiff

Permanent

Help protect the data of millions of UK citizens

Companies House

37970 Annual

Cardiff

Permanent

Flexible working with no core hours (6am - 8pm flexible options) 30 days annual leave 8 bank holidays & 1 privilege day Enrolment into Civil Service Pension scheme average 28.97% On-site working available for peer led-learning enhancing professional experience and career progression

Starling Bank

Annual

Cardiff

Permanent

DescriptionCustomer Service Team Member - Twilight - Part TimeLocation: Cardiff Reporting to: Customer Service Team LeadAt Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone - by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business.Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. About the role: Our Customer Service team is at the core of our success - and our Customer Service Team Members are our greatest asset. As the point of contact for our customers, being able to respond to their needs in an efficient and timely manner - however and whenever they choose to speak to us - is what helps set us apart from the competition. The queries you deal with will be wide ranging, from the simple to the complex. It's a varied yet challenging role and everyone at Starling gets the chance to own interesting things from day one.Here at Starling we truly put our customers first - and we want to hire people who are driven to do the same!The starting salary for this role is £28,000 pro-rata. We're looking for customer obsessed people, regardless of your background & experience if that's you, we want to hear from you! The shifts, training & hybrid working: We have two shift options available1. Evenings - 25 hours a week (current rotation below):2. Evenings - 30 hours per week (current rotation below): Training for the role is 6 weeks in the office, weeks 1 & 2 will be full time 9:00 - 17:30 Monday - Friday followed by 4 weeks of your evening hours. After this, the team work 1 shift per fortnight in the office and the rest from home. Our contact centres are open 365 days per year. We're passionate about improving work life balance and are committed to hybrid working patterns that give you a balance of home and office working.The recruitment process:Once we have reviewed your application we will be in touch to let you know if we are progressing your application further or not. If progressed, we will then invite you to book a call with someone from our talent acquisition team.After the call, if the role seems like the right fit, we will invite you for a final stage video interview with a Team Leader from our Customer Services team. They will be able to give you even more insight into the role and life at Starling and talk to you about your experience and love of customer service! The interview will be made up of Q&A questions, role play activity and a written communication exercise.We're looking for people who are passionate about us and our product, so check out our App or read about our journey before meeting with us.We have 3 start dates available Monday 17th August, Tuesday 1st September and Monday 12th October. RequirementsYou'll support your customers by :

IT Online Learning

50000 Annual

Cardiff

Permanent

HR Administrator Placement Programme No experience needed

Pure Staff Driving

17.50 Hourly

Cardiff

Permanent

Looking for a stable Class 2 HIAB role with the opportunity to secure a permanent position?

Bowen Eldridge Recruitment

70000 Annual

Cardiff

Permanent

An ambitious and forward-thinking Chartered Accountancy practice is seeking an experienced Corporate Tax Manager/ Senior Manager to join their established tax team. This is an excellent opportunity for a confident tax professional who enjoys leading others, managing complex portfolios, and delivering high-quality advisory and compliance work click apply for full job details

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