Starting 17th March for 8 weeks initially - 22.5 hours per week (13:30-18:00) - Cardiff

Your new role

• Welcome visitors to the campus, build an understanding of service user requirements and support their travel to destinations throughout the campus.
• Provide a professional and efficient switchboard service, responding to all internal and external calls.
• Support with general enquiries, taking and relaying messages, receiving and issuing access cards and keys.
• Assist with events taking place on campus
• Process vehicle bookings, visitor parking and operate vehicle access barriers.
• Working hours 13:30-18:00 (Monday to Friday)

What you'll need to succeed

• Excellent understanding of how to provide superb customer care, supporting enquiries in a courteous, helpful and informed manner.
• Working knowledge of Microsoft Office packages including Word, Excel and Outlook.
• Clear communication skills written, over the telephone and in-person, able to interact with, and manage the expectations of a variety of service users.
• Experience of working in a customer-focused environment.
• Experience of answering and transferring telephone calls.

What you'll get in return

• £13.27 per hour
• On-site parking
• 8 weeks temporary role with possibility of extension

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #