Operations Analyst, £13.50 p/h, hybrid / Cardiff, 37 hours p/w, Mon-Fri, 1 day in office, 2-3 months+

Your new company A public sector based organisation located in central Cardiff. Your new role Working as an Operations Analyst, you will be responsible for the following

Contributing towards the administration of the environmental schemes and achievement of key performance indicators

Updating, developing, documenting, and streamlining business procedures to ensure robust and efficient processes

Ability to build good relationships and credibility with a range of colleagues and external business contacts.

Initiate and respond to communication/enquiries from external stakeholders through telephone and emails.

Effective and confident use of Microsoft office suite - most specifically Outlook and Excel.

Key Outputs and Deliverables

Deliver a targeted number of cases as agreed with your manager

Ensure applications for the scheme are accurately assessed against the eligibility criteria, within set timeframes

Review information provided from applicants

Communicate with scheme applicants and participants by phone and email

Provide support on related issues across the team on an ad-hoc basis, including in relation to individual projects across the team

Provide information to management as needed

What you'll need to succeed You'll be organised and have strong administrative skills coupled with solid IT skills.Role criteria

• The ability to work in a self-directed manner to a high quality, processing detailed information and evidence to make well-supported decisions.
• Experience of working well in a team environment and working on their own initiative. Proven ability to build and maintain effective working relationships.
  • Excellent organisational and prioritisation skills.

What you'll get in return This is a temporary role to start ASAP. This role offers hybrid working, with the expectation that you are in the office a minimum of 1 day per week. Monday to Friday, 37 hours per week, 1 day required in the office. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #