Director - Client Growth - Wales Position Description At CGI, you'll drive strategic growth across Wales, building senior client relationships and turning opportunities into long term partnerships and measurable business outcomes. As a Director, Client Growth, you'll shape and convert major opportunities, bring the breadth of CGI's capabilities to clients and lead teams to deliver sustainable growth. You'll have the autonomy to influence our commercial direction, the freedom to develop creative approaches to client needs, and the support of a collaborative community of experts.CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position.Your future duties and responsibilities You'll lead business development across Wales, taking ownership of strategic client relationships, growth plans and major opportunities. Working with senior decision makers, you'll identify where CGI can add value, shape compelling propositions and guide opportunities from initial engagement through to contract award.Also you will lead and support the business development team, strengthening CGI's presence in the Welsh market by sharing expertise, encouraging new ideas and maintaining a clear focus on client and commercial success. . Grow & Convert: Build a strong pipeline across Wales and turn qualified opportunities into sustainable revenue.. Engage & Influence: Develop trusted relationships with C suite and senior client stakeholders.. Shape & Deliver: Lead client development plans, proposals and strategic pursuits.. Negotiate & Secure: Lead commercial and contract negotiations through to successful agreement.. Manage & Forecast: Maintain accurate pipeline, sales and forecasting information.. Lead & Collaborate: Connect expertise across CGI to strengthen client outcomes and support growth in Wales.Required qualifications to be successful in this role You'll bring strong experience in business development, strategic sales or client growth within a complex services environment. You'll combine commercial judgement with the ability to build senior relationships, lead significant opportunities and identify growth potential across the Welsh market. . Significant business development or strategic sales experience.. Proven success building senior and C suite client relationships.. Experience shaping and converting complex, high value opportunities.. Strong commercial, negotiation and sales pipeline management skills.. Strong influencing, communication and stakeholder management skills.. Knowledge of, or experience working within, the Welsh market.. Knowledge of managed servicesTogether, as owners, let's turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.Come join our team-one of the largest IT and business consulting services firms in the world.

DescriptionHello, we're Starling.Banking was broken - so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain's first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We're changing banking for good. Back then, we were obsessed with unravelling the knotty world of finance and solving people's problems rather than selling them stuff. We still are.Since then, we've grown. A lot. Over four million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Five years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches. Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it's not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world - and Starling - a better place to be. Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer's problems - and build the best bank in the world!And now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine, using the proprietary technology platform that it uses to power our own bank.The Role:At our core, we are dedicated to finding fantastic people and creating an environment where they can truly thrive. To support our continued growth, we are looking for a Head of People Advisory and Employee Relations (12 month FTC) to lead this critical function. Reporting to the Director of People Solutions, you will be the strategic architect of our Employee Relations framework across the Group. This isn't just about managing cases; it's about setting the gold standard for how we support our people. You will provide expert leadership on complex ER matters, shape our people policies, and ensure we remain fully aligned with UK employment law and financial regulations (FCA/PRA and SMCR).Your mission is to ensure our People Advisory team is seen as a trusted, proactive partner - one that balances commercial needs with a culture of inclusion, accountability, and psychological safety.RequirementsKnowledge

DescriptionCustomer Service Team Member Location: Cardiff & SouthamptonReporting to: Customer Service Team LeadAt Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Over the next months we will actively be recruiting for shift patterns which include Twilight & Overnight. Please select your preference of rotation and location on your application.Our vision is to create a banking industry that serves everyone - by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business.Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive.About the role: Our Customer Service team is at the core of our success - and our Customer Service Team Members are our greatest asset. As the point of contact for our customers, being able to respond to their needs in an efficient and timely manner - however and whenever they choose to speak to us - is what helps set us apart from the competition. The queries you deal with will be wide ranging, from the simple to the complex. It's a varied yet challenging role and everyone at Starling gets the chance to own interesting things from day one.Here at Starling we truly put our customers first - and we want to hire people who are driven to do the same!The starting salary for this role is £28,000. (For part time roles this is pro rata - works out to be £18,600) We're looking for customer obsessed people, regardless of your background & experience if that's you, we want to hear from you! The shifts, training & hybrid working: Evenings - 25 hours a week (current rotation below):Cardiff Training for the role is 5 weeks in the office, weeks 1 & 2 will be full time 9:00 - 17:30 Monday - Friday followed by 4 weeks of your evening hours. After this, the team work 1 shift per fortnight in the office and the rest from home. Southampton Training for this role will be 5 weeks in the office, 9:00 - 17:30 Monday - Friday. After this, the team work 1 shift per fortnight in the office and the rest from home.Overnight - 37.5 hours a week (current rotation below)Training for this role is 5 weeks in the office, 9:00 - 17:30 Monday - Friday. After this, the team work 1 shift per fortnight in the office and the rest from home. Days - 37.5 hours a week (current rotation below)Training for this role is 5 weeks in the office, 9:00 - 17:30 Monday - Friday. After this, the team work the highlighted weeks (1 &4) in the office and the rest from home.Our contact centres are open 365 days per year. We're passionate about improving work life balance and are committed to hybrid working patterns that give you a balance of home and office working.The recruitment process:Once we have reviewed your application we will be in touch to let you know if we are progressing your application further or not. If progressed, we will then invite you to book a call with someone from our talent acquisition team.After the call, if the role seems like the right fit, we will invite you for a final stage video interview with a Team Leader from our Customer Services team. They will be able to give you even more insight into the role and life at Starling and talk to you about your experience and love of customer service! The interview will be made up of Q&A questions, role play activity and a written communication exercise.We're looking for people who are passionate about us and our product, so check out our App or read about our journey before meeting with us.We will have start dates monthly from November - January.RequirementsYou'll support your customers by :

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