Financial support available for people self-isolating on low incomes

By Ellyn Wright

18th Nov 2020 | Local News

Financial support from the Welsh Government is available to those on low incomes who have tested positive for Coronavirus or that formally been told to self-isolate by the NHS Wales Test, Trace, Protect service on or after 23 October 2020.

To be eligible for the self-isolation support scheme you must:

• have tested positive for COVID-19 or have been contacted by the NHS Wales Test, Trace Protect service and formally told to self-isolate on or after 23 October 2020

• be working (employed or self-employed)

• not be able to work from home and will lose earnings because you must self-isolate

• be getting one of the following benefits:

o Universal Credit

o Working Tax Credit

o Income-based Employment and Support Allowance

o Income-based Jobseeker's Allowance

o Income Support

o Housing Benefit

o Pension Credit

You can only apply online through the Vale of Glamorgan Council, and payments will be backdated to 23 October 2020. You can apply up to 14 days after your self-isolation period has ended.

Your application will not be accepted if you were told to self-isolate before 23 October 2020, even if the period of self-isolation continued after 23 October 2020.

You can apply on behalf of someone else, however the payment must be paid into the same named bank account as the person who the application is for.

A Vale of Glamorgan Council spokesperson said: "The scheme to administer self-isolation support payments in the Vale of Glamorgan is up and running. For more information click here .

"Since the start of the pandemic, the Council has also offered a range of other support to vulnerable residents affected by coronavirus through its Crisis Support Team.

"In partnership with Age Connects and Glamorgan Voluntary Service, that has included assistance with food deliveries and medication collection as well as the offer of emotional support to help cope with loneliness and other wellbeing issues."

What you'll need

• Confirmation of the date you were told to self-isolate by the NHS Wales Test, Trace Protect service.

• Proof that you are getting one of the benefits listed in the eligibility.

If you're employed you'll also need:

• latest bank statement (within the last 2 months showing proof of earnings)

• latest payslip (within the last 2 months showing proof of earnings)

• bank name, sort code and account number (all payments are BACS bank transfer only)

If you're self-employed you'll also need:

• latest business bank statement (within the last 2 months)

• most recent set of accounts or self-assessment return

• bank name, sort code and account number (all payments are BACS bank transfer only)

Your details will be checked against the NHS Wales Test, Trace, Protect register, to confirm that you have been formally told to self-isolate.

If you're not listed, your application will be refused and not approved. You will be contacted by email or letter about whether your application has been approved or not.

If your application is approved you will be contacted by email within 3 working days. Your local authority will tell you when you will get the payment.

Your application will be refused if you do not meet the eligibility criteria, and you cannot appeal or ask for a review of your application.

However, Vale of Glamorgan Council may be able to help you if information was missing from your application.

     

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