Job Title: Money AdvisorType: TemporaryLocation: CardiffSalary: £20.35 paye - £27 umbrellaHours: 35 hours a week BRC are working closely with a respected and award-winning housing association in South Wales that is committed to building homes, creating communities, and transforming lives. Due to continued growth, they are seeking a Money Advisor to join their Income and Money Advice Team. This role involves providing specialist welfare benefits, money management and debt advice to residents and their families, helping them maximise income, sustain tenancies and improve their financial wellbeing. Duties:
- Deliver a specialist money advice, welfare benefits and debt advice service to residents.
- Support residents to maximise income and access all relevant benefits and entitlements.
- Assist residents with budgeting, debt prioritisation and financial planning.
- Work proactively with colleagues and external agencies to minimise the impact of welfare reform.
- Maintain accurate case records and statistical information.
- Promote the services of the Money Advice Team across the organisation.
- Develop effective working relationships with internal and external stakeholders.
- Contribute to the development of policies, procedures and service improvements.
- Manage a varied caseload and deliver positive outcomes for residents.
- Experience providing welfare benefit and money advice.
- Experience working with individuals from a range of backgrounds and support needs.
- Experience within social housing or a related sector.
- Current knowledge of welfare rights, welfare benefits legislation and housing policy.
- Excellent communication, literacy and numeracy skills.
- Strong organisational skills with the ability to prioritise workload effectively.
- Ability to make sound decisions and work independently.
- Competent in Microsoft Office and case management systems.
- Full clean driving licence.
- IMA Accreditation, Welfare Rights or Money Advice qualification desirable.
- Experience using IBS Housing Management System and AdvicePro desirable.