Sales Manager
Salary
Annual
Make a Home at Taylor Wimpey At Taylor Wimpey, we don't just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you'll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life. Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. Home to work that matters, and you can be a part of it.Job Summary Deliver against profit, quality, and volume targets by leading, developing and motivating a team of Sales Executives and coordinating activities and communications between sites, internal departments, and external suppliers. Primary Responsibilities
- Lead and manage a team of remote Sales Executives to achieve Business Unit targets.
- Recruit, select, develop, and coach Sales Executives to the required standards, including annual development plans.
- Drive sales targets, as agreed with the Sales and Marketing Director through Sales Executives.
- Ensure all Key Performance Indicator targets are reached across all areas of sales and customer service including those around lead management/CRM (dynamics database).
- Provide the primary communication channel between site staff, sales and marketing department, other internal departments and external agencies.
- Be aware of and provide 'first port of call' expertise for all customer purchasing activities from Sales Executives.
- Provide knowledge/expertise to react to market conditions such as lenders' criteria, local house price variations, stock plots, PX properties, and advise on forecasting and site build sequence
- Manage external media, presentation, legal and lending agencies against the business unit plan, business unit targets and Taylor Wimpey standards.
- Support SMD in settling release prices through regular market research.
- Ensure reaction to customer enquiries and purchasing queries are in line with the business unit plan and site requirements
- Ensure the health & safety of customers, site staff and other parties is a priority and complies with company policy
- Follow and adhere to company procedures and standards of performance as laid down by the business unit.
- Propose and agree with Sales Director commission targets and review and approve monthly commission submissions for accuracy prior to submission to payroll.
- Knowledge of sales processes, systems and procedures
- Project Management - experience managing cross-functional teams to deliver projects on time and within budget
- Experience working in a decentralised business
- Knowledge of the housebuilding industry and associated customer journey
- Academic achievement in sales or marketing-related discipline - degree preferred
- Strong stakeholder management and experience working with up to board level internal customers