IT Service Desk

£150 Per Day, Inside IR35

On-site

3 months Contract Cardiff

Your new company A great organisation based in Cardiff. Your new role This is a hands-on role, providing 1st line support in a busy environment. You'll be part of a small, collaborative team, helping to manage incoming requests, troubleshoot issues, and escalate where necessary. What you'll need to succeed

• Provide 1st line technical support across Windows and Mac environments
• Manage and triage service requests via portal, email, and phone
• Troubleshoot common issues such as connectivity problems and password resets
• Escalate complex issues while maintaining clear communication with users
• Use remote tools and team screen sharing for investigation and resolution.
• Work on-site Full time in a South Wales location

What you'll get in return

• Up to £160 per day.

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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