IT Support TechnicianCardiff£27,000 per annum

Product OwnerPermanent roleLocation: Cardiff & remote (hybrid)Salary: £50,000 - £59,877 per annum + excellent benefitsStart: ASAPRole OverviewA Product Owner is required for our utilities sector client to be accountable for ensuring that their Specialist Applications initiatives continue to align with their business strategy and best practices.You will be part of the Collaboration Centre Specialist Applications team and ideally possess expertise of geospatial solutions as this would be advantageous (ideally within the Esri stack).The Collaboration centre is a critical component of the clients IT Services operating model and technology strategy; which brings together change/project delivery and IT service and operations into one multidisciplinary team responsible for the complete end to end business service for a given technology platform or group of applications.Essential Skills & Experience required:SCRUM Certified Product OwnerExperience working within an agile team environmentExperience of working in an application product base environment and managing requirements and product backlog.Experience of working with Geospatial technologies (Esri stack would be desirable)Experience of working as a Business Analyst/Product Owner role.Responsibilities include:As the Product Owner you will ensure that their Specialist Applications Collaboration Centre initiatives continues to align with business strategy and best practices.To ensure that the team continually releases innovative products to relevant business areas to support the achievement of their business goals, drive efficiency's and help the business areas to provide excellent customer service.The Product Owner role is accountable for ensuring that the initiatives continues to align with business strategy and best practices. You will also ensure that the team continually releases innovative products to relevant business areas to support the achievement of the business goals, drive efficiencies and help the business areas provide excellent customer service.To engage with all business areas to identify business problems that can be solved through enterprise grade, specialist applications. This will require not only an in-depth knowledge of applications, technology and concepts, but a deep understanding of the business and the challenges you may face. You will translate these problems into requirements aligning with best practice and standards which can be delivered by their technical teams.You will work with stakeholders all over the business, from director level to front line staff, technical and non-technical and be comfortable communicating confidently at all levels, facilitating discussion and negotiation priorities with restricted resources.Define and implement stakeholder management strategies to ensure that all business stakeholders, from all areas of the business remain engaged and that they are continually informed of progress of products and features on the specialist applications backlog schedule.Develop a process by which to assess priority of demand based on forecast business benefit to ensure that the client is delivering initiatives in the correct order, that delivers the most value for money for the businessLead and challenge business stakeholders to define a Minimum Viable Products (MVP) for initiatives so that they only delivery high value requirements and minimise wasted effort.Act as a Subject Matter Expert across the business and lead the organisation in defining application principles and procedures and ensuring that these are adhered to.Represent the applications team at internal and external forums.Lead and coach others on Agile ways of working and principles to ensure that business value is delivered often and value for money is achieved.Challenge stakeholders on their behaviors when they do not align with these principles.Lead on implementation Go/No Go decisions during deployment to Production, and sign-off of Test Exit Reports.Managing all demands/requests through ServiceNow and Azure DevOps for the specialist applications backlog.Contribute to Scrum ceremonies and take ownership of Product Owner Scrum ArtefactsWork with the team to help resolve issues and impediments that would result in not delivering on the sprint commitments and customer expectations*This role is hybrid working; two days per week onsite in Cardiff is required*To apply for this role please call Joanne Stanley - (see below) Certes IT Service Solutions welcome applications from all sections of the community and from people with diverse experience and backgroundsCertes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.