Hays are supporting a professional services organisation in South Wales to recruit a permanent Infrastructure Engineer. The role is hybrid working from either the Newport or Cardiff office and will pay c£50 - £55k + competitive benefits. The Infrastructure Engineer designs, implements, and maintains systems and processes that support continuous integration and reliable operation of third-party and internal IT infrastructure. The role ensures performance, security, and availability while promoting collaboration, agility, and continuous improvement across IT and operational teams.

Key Responsibilities

• Architect and manage Azure-based cloud environments, including network design, hybrid connectivity, and security best practices.
• Support migration of Legacy systems to cloud platforms.
• Automate deployments, builds, and environment provisioning.
• Monitor system health, performance, and capacity; perform tuning and proactive issue resolution.
• Maintain documentation for deployment, configuration, and troubleshooting.
• Collaborate across teams for maintenance, patches, and continuous improvement.
• Participate in incident response and ensure rapid system recovery.
• Liaise with vendors for technology updates and support

Key requirements

• Strong Azure cloud expertise with experience in API management, authentication, and cloud security.
• Skilled in designing and deploying virtualized infrastructure.
• Proficient in incident resolution and root cause analysis.
• Hands-on experience with Veeam Backup & Recovery.
• Degree in IT or related field (or equivalent experience).
• Excellent communication and stakeholder collaboration skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience supporting SaaS applications and working within project teams.
• Familiarity with ITIL processes and ticketing systems.

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