Genesys Cloud Engineer

Cyber Security Analyst DGH Recruitment are currently recruiting on behalf of a reputable organisation within the Professional Services industry who are looking for a Security Analyst to join the team on a permanent basis in their Cardiff office. Working as part of the Technology Team, this role will help to identify, investigate and respond to security incidents and risks identified through internal systems and processes. The Security Analyst will also support the implementation of new security solutions, contribute to the development and maintenance of policies, standards, baselines, guidelines and procedures, and assist with vulnerability assessments and audits. Responsibilities: - Maintain the operational configuration of all in-place security solutions in line with established baselines. - Monitor security tools and services to ensure they are operating effectively and appropriately. - Review logs and reports from security tools, workstations, Servers and network devices, interpret activity, and help drive appropriate remediation actions. - Support investigations into suspicious or problematic activity and assist with incident response as required. - Contribute to vulnerability assessments, penetration testing activities and security audits. - Provide support and guidance to end users and act as an escalation point for the Service Desk on security tools, best practice, and firm policies and procedures. - Complete client and supplier security surveys as required, ensuring records and supporting documentation are kept accurate and up to date.Required Skills/Knowledge: - Experience with Microsoft Defender or similar endpoint anti-virus solutions. - Experience with Mimecast or similar email security platforms and understanding of SPF, DMARC and DKIM. - Experience with Zscaler or similar endpoint Proxy solutions. - Good understanding of Cyber Essentials and ISO27001. - Desired certification - Comptia CySA + and Microsoft Security Operations Analyst Associate.Cyber Security Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.DGH Recruitment Limited acts as both an Employment Agency and Employment Business