DescriptionAbout Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business.Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive.Working Hours: You will work a 37.5 hour week, with hours between 8am - 8pm Monday - Saturday.Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home.This advert will close on Friday, 13th March at 5pm.The OpportunityThe primary purpose of this role is to support customers and businesses approaching or experiencing financial difficulty by managing multi-channel communications. You will use your judgment to explore individual circumstances and account data, paying particular attention to customers demonstrating signs of vulnerability. By identifying tailored support and signposting where necessary, you will create solutions that deliver positive outcomes for both the customer and Starling. Key Accountabilities Include:

I am excited to be working exclusively with my client who is looking for an exceptional Head of Finance Systems to lead a major finance transformation programme and shape the future of their core financial platforms. This is an ideal role for an accountant in Practice looking for step into industry and knows what good looks like!