Our client is on the look out for a multi modal operations clerk, this role is Mon to Fri and is based near Cardiff

Salary £30k

Outline of the Role:

Under the direction of the Supervisor and the Manager, the Multi Modal Freight Operator is responsible for processing airfreight and ocean freight shipments from quotation to completion.

Duties Include:

• Processes shipments Air /ocean/ Road
• Completing all relevant Import / Export paperwork, entering console data.
• Completing HM Customs paperwork depending on mode of transport.
• Completing HAWB's, MAWB's and IATA forms.
• Dealing with customer queries.
• Arranging collections and deliveries of freight with haulage companies.
• Providing Air /Road / Ocean quotations to customer.
• Negotiating ad hoc rates with suppliers.
• Invoicing shipments and keying off of supplier's invoices.
• May have responsibility for ensuring sufficient stationery is available for departmental needs Eq, airwaybills and ocean bills .
• Other duties as assigned by Manager/ Supervisor
• Ensure Compliance to EU GDP 2013/C 343/01 Guidelines in Terms of Storage and Transport of Pharmaceutical Product.
• Ensuring Transport Temperature Control requirements are maintained through the various Routings of Air, Road and Sea, in addition to the Reporting of any Temperature Excursions while In Transit.

Knowledge & Skills

• Experience of consolidations, HAWBs/MAWBs and IATA shipment procedures (essential);
• Training in dangerous goods and knowledge of letters of credit (desirable - training can be given).
• Customs procedures as well as Inward & Outward Processing Reliefs (essential);
• MS Office (WORD, OUTLOOK, EXCEL)
• ASM / Chief system,NCTS

Key Requirements

• Work on own initiative;
• Tactfully handle customers and their queries;
• Good communication skills essential
• Must be prepared to work shifts (including overtime as and when needed)
• Must be prepared to be on call/call out if there is a need to
• Able to work as a team