Engagement Manager
Salary
Annual
Job Advert Engagement Manager 24 1/2 hours per week (fixed-term contract for 12 months) Job Ref: V 581 Hours/Days per week: 3.5 days per week - (Flexible days/hours) Salary: £17,937.50 plus attractive employee benefits package Start date: ASAP Location: Homebased with extensive travel across Cardiff Closing date: 21st July 2026 Full UK driving licence essential Interview date and Location: Online Teams (time and date to be confirmed). Volunteering Matters We believe volunteering is an act of optimism. A quiet rebellion against the idea that one person can't make. a difference We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice - ensuring volunteering stays recognised, supported and sustainable for generations to come. Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK. We work with 12,000+ volunteers across 85+ programmes, to enable a better life for more than 115,000 people. SAFE Cardiff SAFE in the City is a pilot project that brings our award-winning SAFE project to the City of Cardiff area. Funded by the Moondance Foundation and the Baily Thomas Charitable Fund, SAFE (Sexual Awareness for Everyone) is a project that empowers young people with learning disabilities a peer-led environment. It aims to improve the knowledge of topics relating to healthy relationships and sexual health, mate crime, and internet safety. It focuses on young people aged 16-35 with additional learning needs in addition to offering support to their families. SAFE is facilitated with peer-led workshops. The aim of this project is to empower young people with additional learning needs to lead the conversation and education around their own relationships improving knowledge and awareness of these topics for our beneficiaries of this project. Job purpose The successful candidate will deliver a pilot project, taking our SAFE project to Cardiff. You'll be responsible for forging new connections and seeking opportunities in the area to deliver our SAFE workshops, encouraging the participation of volunteers wherever possible. The role will involve workshop delivery as well as volunteer recruitment and management. Working alongside an existing colleague in Gwent, you'll develop and consolidate our workshop materials, to ensure that they're meeting the needs of the young people participating. Key Duties:
- Deliver SAFE workshops throughout the Cardiff area, involving volunteers in delivery where possible.
- Recruit, interview, induct, train and support volunteers.
- Work closely with our SAFE project in Gwent to manage referrals into the project, updating on progress and plans in the process.
- Develop and update workshop materials and activities to meet new challenges, in conjunction with SAFE colleagues in Gwent.
- Management of the matching/placement of volunteers, risk assessing the volunteers and planned activities, and monitoring and supporting the match throughout.
- Maintain good record keeping, ensuring that evidence and impact data is collected so that we can monitor progress against outcomes.
- Promote the project through a range of techniques, instigating interest in volunteering and encouraging engagement.
- Maintain effective relationships with volunteers, beneficiaries, colleagues and project partners.
- Prepare reports with your senior project manager based on agreed outputs and targets.
- Risk assess all activities, ensuring that they are regularly reviewed and amended if circumstances change.
- Contribute to joint working and teamwork across Volunteering Matters and the SAFE team.
- Knowledge of social care and/or third sector service provision, and the support networks and services available in Cardiff.
- Experience of working with people with learning disabilities, and a good understanding of how best to support learning.
- A calm and collected demeanour, with the ability to engage and support beneficiaries.
- An experienced facilitator with the ability to engage in good conversation with beneficiaries, whilst actively assessing risks and solutions.
- Experience working in partnership with other agencies.
- Excellent written and verbal communication skills.
- Excellent organisational skills with the ability to prioritise a demanding workload and work under pressure and to deadlines.
- Ability to assess risk and carry out risk assessments. (training given)
- Evidence of good administrative and IT skills and the ability to maintain project monitoring, administrative and financial records.
- Understanding of and commitment to equality, diversity and inclusion.
- Understanding of and commitment to Data Protection and confidentiality.