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Engagement Manager

Where

Cardiff

Type

Permanent

Salary

Annual

Job Advert Engagement Manager 24 1/2 hours per week (fixed-term contract for 12 months) Job Ref: V 581 Hours/Days per week: 3.5 days per week - (Flexible days/hours) Salary: £17,937.50 plus attractive employee benefits package Start date: ASAP Location: Homebased with extensive travel across Cardiff Closing date: 21st July 2026 Full UK driving licence essential Interview date and Location: Online Teams (time and date to be confirmed). Volunteering Matters We believe volunteering is an act of optimism. A quiet rebellion against the idea that one person can't make. a difference We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice - ensuring volunteering stays recognised, supported and sustainable for generations to come. Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK. We work with 12,000+ volunteers across 85+ programmes, to enable a better life for more than 115,000 people. SAFE Cardiff SAFE in the City is a pilot project that brings our award-winning SAFE project to the City of Cardiff area. Funded by the Moondance Foundation and the Baily Thomas Charitable Fund, SAFE (Sexual Awareness for Everyone) is a project that empowers young people with learning disabilities a peer-led environment. It aims to improve the knowledge of topics relating to healthy relationships and sexual health, mate crime, and internet safety. It focuses on young people aged 16-35 with additional learning needs in addition to offering support to their families. SAFE is facilitated with peer-led workshops. The aim of this project is to empower young people with additional learning needs to lead the conversation and education around their own relationships improving knowledge and awareness of these topics for our beneficiaries of this project. Job purpose The successful candidate will deliver a pilot project, taking our SAFE project to Cardiff. You'll be responsible for forging new connections and seeking opportunities in the area to deliver our SAFE workshops, encouraging the participation of volunteers wherever possible. The role will involve workshop delivery as well as volunteer recruitment and management. Working alongside an existing colleague in Gwent, you'll develop and consolidate our workshop materials, to ensure that they're meeting the needs of the young people participating. Key Duties:
  1. Deliver SAFE workshops throughout the Cardiff area, involving volunteers in delivery where possible.
  1. Recruit, interview, induct, train and support volunteers.
  1. Work closely with our SAFE project in Gwent to manage referrals into the project, updating on progress and plans in the process.
  1. Develop and update workshop materials and activities to meet new challenges, in conjunction with SAFE colleagues in Gwent.
  1. Management of the matching/placement of volunteers, risk assessing the volunteers and planned activities, and monitoring and supporting the match throughout.
  1. Maintain good record keeping, ensuring that evidence and impact data is collected so that we can monitor progress against outcomes.
  1. Promote the project through a range of techniques, instigating interest in volunteering and encouraging engagement.
  1. Maintain effective relationships with volunteers, beneficiaries, colleagues and project partners.
  1. Prepare reports with your senior project manager based on agreed outputs and targets.
  1. Risk assess all activities, ensuring that they are regularly reviewed and amended if circumstances change.
  1. Contribute to joint working and teamwork across Volunteering Matters and the SAFE team.
Experience/Skills and attributes:
  1. Knowledge of social care and/or third sector service provision, and the support networks and services available in Cardiff.
  1. Experience of working with people with learning disabilities, and a good understanding of how best to support learning.
  1. A calm and collected demeanour, with the ability to engage and support beneficiaries.
  1. An experienced facilitator with the ability to engage in good conversation with beneficiaries, whilst actively assessing risks and solutions.
  1. Experience working in partnership with other agencies.
  1. Excellent written and verbal communication skills.
  1. Excellent organisational skills with the ability to prioritise a demanding workload and work under pressure and to deadlines.
  1. Ability to assess risk and carry out risk assessments. (training given)
  1. Evidence of good administrative and IT skills and the ability to maintain project monitoring, administrative and financial records.
  1. Understanding of and commitment to equality, diversity and inclusion.
  1. Understanding of and commitment to Data Protection and confidentiality.
Desirables: Ability to speak Welsh or a willingness to learn. Have a full UK driving licence Qualifications: Relevant experience and values alignment are more important for this role than specific qualifications. Location: This role is home-based and will involve extensive travel across Cardiff. For this reason, we require the post holder to have a full driving licence with use of their own car. The postholders will require good internet access to enable remote working and a suitable home office space. IT equipment and infrastructure will be supplied. Our Values & Way of Working: In all that we do, we embrace a philosophy of 'Freedom within a Framework' and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role. Diversity & Inclusion Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. Disability Confident & Reasonable Adjustments: We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the "Experience/Skills" section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application. We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History. Benefits Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications. GDPR Statement If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records. To Apply Rheolwr Ymgysylltu 17.5 awr y wythnosol (cytyundeb cyfnod penodol am 12 mis) Lleoliad: Caerdydd Rheoli gan: Arweinydd Rhanbarthol i Gymru Teulu swydd: 3 - £17,937.50 Volunteering Matters Dylai pawb yn y DU derbyn y cyfle i lwyddo. Felly, yr ydym yn dod a phobl i'w gilydd i oresgyn nifer o faterion mwyaf cymhleth trwy'r per o wirfoddoli. Yr ydym yn gweithio efo cymunedau i oresgyn adfyd, taclo iselder ac unigrwydd cymdeithasol, gwellhau iechyd, datblygu sgiliau a chyfleodd i sicrhau mae gan bobl ifanc yr allu i arwain newid. Oherwydd yr ydym yn elusen wladol, mae gennyn ni'r gallu i weithio i raddfeydd mwyach wrth rannu ein harbenigeddau ac adeiladu partneriaethau i achosi ardrawiad positif. Yr ydym yn trawsffurfio adnabyddiaeth ac egni lleol mewn i weithrediadau a chynnydd wrth alluogi cymunedau cryf i greu dyfodol gwell i bawb. SAFE Caerdydd Mae SAFE Caerdydd yn brosiect newydd i weld ein prosiect a enillir sawl wobr, SAFE, mewn Caerdydd . click apply for full job details

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