Your new company A large NHS Health Board delivering a wide range of acute and community services across multiple sites. The organisation is undergoing ongoing estate development and investment, supporting the delivery of frontline healthcare services.

Claim Evaluation: Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage and scope.Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions.Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines.Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission.Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation.Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim.